Otter supports basic collaboration features like shared editing in the basic version. The personal version also includes calendar integration with reminders for when to record meetings and capturing meeting information in the transcript header. With poor quality recordings this doesn’t always work. Once the service learns a speaker, it then assigns the name to that speaker’s comments throughout the transcript. When the Otter service works effectively, it allows the editor to identify the speakers. The Premium version includes support for Dropbox. I like that I can export to a variety of formats, including text, Microsoft Word and basic subtitles via SRT. I tend not to do this, preferring to export the text first and then edit in Microsoft Word while listening back to the audio. The UI, on iPhone or iPad, allows the interviewer to edit the transcript in the app. Outsourcing transcription isn’t cost-prohibitive in most cases but it does add time and cost to the process of publishing an interview. I don’t have the equipment for it, so I’m not very efficient. I listen back to the same sentence time and again. It takes me forever to transcribe an interview. Not listening and transcribing every word during an interview listen-back. The app also accepts audio files for transcription processing, including integration with the popular conferencing service Zoom.
Otter records and processes conversations in near real-time, finalizing long sessions after a short post-input processing period. As the service transcribes the text, it also inserts punctuation and attempts to identify speakers. While Otter interfaces through iOS, Android and web apps, most of the processing takes place in the cloud. Otter listens to conversations and then transcribes them via automatic speech recognition (ASR). But when it comes to transcription, a good amount of text showing up without listening and typing greatly improves the interview and audio notetaking experience. I have used Otter.ai in a number of situations, from noisy rooms at San Diego Comic-Con to telephone interviews conducted in a quiet home office.
Premium version $99.99 a year or $9.99 a month (6,000 minutes) It can also process existing audio files. The app performs real-time transcription with delayed corrections. Review of Otter.ai… Otter.ai transcribes audio conversations.
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